Delivery & Order Policies

Fresh Flower Notice:

Please note that due to limits placed by the current coronavirus, flower supply has been reduced and limited. We will try our best to match the flowers imaged, and promise to deliver beautiful flowers. Flower substitution may be necessary due to the uncertain market and supply.

During Normal Trading:

  • We provide a delivery service at a standard delivery fee of $14.95
  • Delivery zones: We deliver only to Sydney Metro Monday to Saturday. If you are unsure if we can deliver to your suburb, contact us on 9670 3110. For any orders placed outside of Sydney Metro, we will cancel your order.

  • Same day delivery: orders need to be placed by 12pm weekdays and 10am Saturdays. There are no deliveries on Public Holidays.

  • Unfortunately, we are unable to deliver on exact specified times of the day, or on Sunday. 

  • If you would prefer your order to be delivered in the AM or PM, you can include this information in the special instructions section of the order form.

  • Please note, deliveries to some areas may require more specific information, increased delivery fees, advanced notice or may be subject to other delivery restrictions.

  • If the recipient is not home at the time of delivery, the order will be left if it is safe to do so, if not a note will be left for details on collection otherwise a redelivery fee will apply. This also applies to a wrong address given or a discharge of a patient at the time of delivery to a hospital.

Order Disclaimer:

While we will make every effort to keep your order as close to your order description or photograph as possible; we do reserve the right to replace certain elements if we feel they won’t be as beautiful as they could be, or if that particular flower is not in stock. We do however promise that we'll create beautiful fresh flowers!