Delivery & Order Details
We provide a delivery service at a standard delivery fee of $14.95. Please note, deliveries to some areas may require more specific information, increased delivery fees, advanced notice or may be subject to other delivery restrictions.
Unfortunately, we are unable to deliver on exact specified times of the day, or on Sunday.
If you would prefer your order to be delivered in the AM or PM, you can include this information in the special instructions section of the order form.
We deliver Monday to Saturday. For SAME DAY delivery, orders need to be placed by 1pm weekdays and 10am Saturdays. There are no deliveries on Public Holidays.
If the recipient is not home at the time of delivery, the order will be left if it is safe to do so, if not a note will be left for details on collection otherwise a redelivery fee will apply. This also applies to a wrong address given or a discharge of a patient at the time of delivery to a hospital.
Order minimum to qualify for delivery is $55.
While we will make every effort to keep your order as close to your order description or photograph as possible; we do reserve the right to replace certain elements if we feel they won’t be as beautiful as they could be, or if that particular flower is not in stock. We do however promise that we'll create beautiful fresh flowers!